With Benefix, you can easily check on the live up-to-date status of our carrier's rate availability right from your dashboard!
Product Availability Basics
1. To get started, click on the 'Product Availability' button on your dashboard:
2. At the top of the page, there is a drop-down menu where you can view live up-to-date rate statuses for all active states within your account!
Understanding Carrier Product Cards
Each product card will indicate the Carrier's Name and State, Funding Type, Quarter Rate Status, Upcoming Quarter Rate Status, as well as any notes from our Operations Team.
1. The "Rate Availability" section of the product card indicates which quarters are live for the carrier:
2. The "Upcoming Quarter Rate Status" section indicates the progress of our Operations Team for the upcoming quarter's rates. This section will update in real-time to indicate if we are 'Awaiting Carrier Materials' for the next quarter, 'In Progress' by our Operations Team, or 'In Carrier Testing' by the carrier.
*TIP* - You can expand each product card to a larger view by
clicking on the desired carrier card: