When adding new members to your census, it's important to remember that their zip code will determine eligibility for certain plans. If you enter in a zip code that lies within two counties, Benefix will provide you with a warning message in order to clarify the correct county of residence for your member.
When using the Quick Add feature, Benefix will not accept a member with an ambiguous zip code in order to prevent eligibility issues. Instead, you'll want to either upload a census or manually add your members.
When manually adding members to your census, you'll receive this warning. Select the correct county to ensure eligibility information is correct for your member.
If you'd prefer to upload a census to Benefix, be sure to add the column header "county" and designate the correct county for each subscriber.