With Benefix, you can easily change and/or reset your password, as well as unlock your account. Keep in mind that our minimum password requirements are 1 uppercase letter, 1 lowercase letter, 1 numerical digit, and a minimum of 8 total characters.

CHANGE YOUR PASSWORD

1. Click “Your Information” from your Account Menu in the top right corner.

2. Scroll down to the bottom of the web-page and enter your current password, as well as the new password you would like to change it to. Click “Update Your Info” to save your changes.

FORGOT PASSWORD?

1. On your login web-page, select “Forgot?” which can be found on the right-hand side below your email subject field.

2. Enter your email address on the "Retrieve Password" web-page.

3. You will be sent an email which includes a link to “Change My Password.” Click the link and follow the instructions to create a new password.

UNLOCK YOUR ACCOUNT

1. On your login web-page, select “Unlock Your Account.”

2. Enter your email address and you will be sent an email which includes a link to “Unlock My Account.” Click the link and follow the instructions to unlock your account.

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